Part 1 – staff stories; our sales team

As a small, close-knit team, we’ve always felt a common sense of purpose in delivering the Happiness Programme and making society a happier place. We decided to dig a little deeper and what we heard (some pretty powerful stories!) has led to this, part 1 of our staff stories blog.

We start with our sales team.

Chris, our Business Development Director, on why…

“I started off my professional life in corporate law, so to end up supporting people living with cognitive disabilities has been a bit of a journey! While I was in law, I also had a grandparent who was living with dementia – through this, I realised how difficult it was to care for, and maintain a relationship with, someone as they went along their own journey.

I always felt that there was something more that I could do to help people who found themselves in the same position as me and my family – all of a sudden doing contracts for big companies didn’t seem so life fulfilling.

When the opportunity arose to launch and help grow an innovative technology service social enterprise, dedicated to supporting people that I had shared the same pains as, I knew that I couldn’t look back. The Social-Ability team feels more like a family than a workplace – I jump out of bed every morning knowing that we’re doing something that fundamentally makes people’s lives better”.

Adam, our area sales manager, on why…

“My father received palliative care for a number of years, and I experienced first-hand how dedicated and hard-working carers can be and the impact they can have on people’s lives. To be able to provide them with a programme to help them deliver outstanding care, make their days a little easier, and bring some happiness into the places that need it most is a privilege”.

“Even though I have worked in business development for many years, I joined Social-Ability from a completely different industry background. Early in the recruitment stage it was clear that this was a company who are very passionate about making a difference within the care industry, and everyone involved has a personal story that inspires and motivates them towards this aim”.


We then asked Andy, our sales director, to outline what the sales team do and how they do it

Andy, our Sales Director, on what and how…

“Our role is to introduce the Happiness Programme to care services to help as many people with cognitive challenges as we possibly can. We start the relationship with our customers, we make them aware of what we can offer and how it can help. What is truly magnificent for us is how that relationship grows and strengthens over time.

We work closely with the development team (we’ll feature our development team in a future part of this blog) to feedback new ideas we have from our customers and with our social impact team (you guessed it; they’ll be a future blog on this team too) who work incredibly closely with all our customers to help deliver outstanding care.

For us as a team, this is about helping people, striving for better care, and facilitating care teams to improve interaction and engagement with loved ones. We also help share best practice and advise on how our tools can help people improve person centred care and integrate with care plans. We offer solutions to problems and a toolbox for staff and families to help connect with their loved ones.

We are very excited about all the future developments we have in store and with a programme that keeps getting better and better, it’s an incredibly exciting place to work. For us it’s all about shouting from the rooftops how we are improving outcomes for people and creating a better future for people that need it most”.